PRIVACY POLICY

Privacy Policy

Last updated: October 2025

Freshbloom-Clean Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following types of information:

Personal information: Your name, email address, phone number, and any details you provide through contact forms or quote requests.
Usage data: Information about how you use our website, such as pages visited and time spent on the site.
Cookies: Our website may use cookies to enhance user experience and analyse site traffic. You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

Respond to enquiries or quote requests
Provide our cleaning services and communicate with clients
Improve our website and services
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information with any third parties.

3. How We Store and Protect Your Data

We store personal data securely using password-protected systems and industry-standard security measures.
Your information is retained only as long as necessary for the purposes described in this policy or as required by law.

4. Sharing Your Information

We may share information with trusted third-party providers (such as email hosting or analytics tools) who help us operate our business. These providers are required to keep your data secure and use it only for authorised purposes.

5. Your Data Rights

Under UK data protection law (UK GDPR), you have the right to:

Access a copy of your personal data
Request correction or deletion of your information
Withdraw consent for marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise your rights, please contact us at:
📧 [Insert business email once confirmed]
📞 07934 422 664

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.